Monday, April 13, 2009

We have been paying for our domain name through Yahoo, suddenly, our website comes up as expired - why??

1) Paying for domain thru Yahoo/Geocities for years

2) Website has been visible and active for years

3) Now when you go to www.concreteshopinc.com, it shows something other than our website

4) When you click on the link to find out why, it says our domain is expired.

5) But, when you go to whois.com, it shows we still own the domain

6) So, what is the problem with Yahoo/Geocities and what happened to our website?


I'm afraid only Yahoo can tell you what's going on. Here's how to get in touch with them:

go to this online help form to describe your problem: http://help.yahoo.com/l/us/yahoo/edit/general.html

or send a mail to customer support: cc-advoc@yahoo-inc.com

or call Yahoo! Customer Service: 866-562-7219

Actually, I have yet to have more than an automated answer from Yahoo Customer Service...and I use the term "service" VERY loosely. http://answers.yahoo.com/question/accuse_write?qid=20070801114056AAw0gNC&kid=P7hQMGu9ETIAEEqwozpg&s=comm&date=2007-08-07+12%3A23%3A40&.crumb=

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